1-800-Therapist Announces New Voice Portal

AUSTIN, TX, November 30, 2009 - 1-800-Therapist today announced the launch of its voice portal 1.0 enabling consumers to easily connect with various behavioral health providers.  Patients calling 1-800-Therapist or utilizing the click-to-call web site feature can now use their ‘voice’ to speak with a local therapist or schedule an appointment.

“Integrating telephony, Mobile and Internet technologies will enable the delivery of a superior user experience; on the telephone, over the web, and on any cell phone,” said Louis Scalpati, President.  “The 1-800-Therapist voice portal is a flexible and highly scalable platform based on the open source technologies and standards such as Linux, PHP, Java and VoiceXML. Our speech-controlled user interface ensures a smooth navigation through many options. “

 
The voice portal automatically determines the callers’ locations, verifies it with the secure database, and then routes the call to the most relevant behavioral health provider’s call center or receptionist. The voice portal combines telephony, web and mobile services over a common secure communication platform enabling 1-800-Therapist to deliver a variety of scalable services in a low-cost operating model. ”

 
“1-800-Therapist’s voice portal is reachable from home telephones, office systems or from any model device using voice commands or touchtone keys. Today’s speech recognition technology matches each caller’s responses with the most relevant option,” said Scalpati.
 

About 1-800-Therapist, Inc.
1-800-Therapist, Inc. is committed to enhancing the patient – behavioral health provider relationship and reducing the overall cost of delivering health services. The company offers Direct Response marketing, tele-Therapy and tele-Adherence services.  For additional information, please visitwww.1800Therapist.com.